Terms of service

  • Effective date: 4/8/2025
  • Company Name: Diamond Stride 
  • Website: www.diamondstride.co.uk

 

  • Introduction 

Welcome to Diamond Stride, by accessing or purchasing from our website, you agree to comply with and be bound by these terms of service. please read the carefully before using our site.

  • Eligibility

You must be over the age of 16 years old to use our website.

If you are under the age of 18, you must have parental or guardian permission to place an order.

  • Orders and Payments 

All orders are subject to availability and conformation of payment.

prices are listed in GBP (£) and include VAT where applicable.

We accept VISA, Mastercard, PayPal, Klarna, Apple Pay, Shop Pay.

Once an order is placed, you will receive an email conformation. This does not mean your order has been accepted until payment is cleared and stock is confirmed.

  • Shipping and Delivery 

We offer FREE standard shipping to main land UK orders.

Estimated delivery times will be provided at checkout.

We are not responsible for delays caused by courier or circumstances outside our control.

  • Returns and Refunds 

You have 14 days from receipt of your order to request a return.

Items must be unworn, unwashed and in the original packaging with tags attached.

To initiate a return, please contact us at support@diamondstride.co.uk

Refunds will be issued to your original payment method once items are inspected.

  • Intellectual Property 

All logos, designs and content on our website and social media sites belong to Diamond Stride and may NOT be copied or used without permission.

  • Prohibited Use 

you agree not to:

Misuse our website or attempt to hack it.

Use our products for unlawful purposes.

Post harmful, offensive or misleading content about or brand.

  • Limitation of Liability  

we are not liable for indirect, incidental or consequential damages arisong from the use of our website or products.

Nothing in these terms excludes liability for death, personal injury or fraud caused by our negligence.

  • Governing Law 

These terms are governed by the laws of England and Wales. Any disputes will be handled by the courts of England and Wales.

  • Contact Us  

If you have any questions, please contact us at: support@diamondstride.co.uk